Professional Services roles
We offer a variety of professional and administrative roles in areas such as facilities, fundraising, communication, IT, human resources, research services and education and library services.
Our professional services teams are tailored to meet the needs of a research organisation, and many of our employees in these teams have backgrounds in science, or experience of working with scientists and clinicians.
Our specialist finance team is experienced at dealing with research grants, and staff within our Business and Innovation Office have the expertise to negotiate complex collaborative agreements between the ICR and pharmaceutical and biotech companies.
Employee stories
Jess Barnes
Daisy Henesy
Andy Carr
Dr Becky Cook
Current vacancies
Digital Manager – Website Lead
About the Role We’re looking for a talented Digital Manager to take ownership of the ICR’s main website and lead its evolution. You will manage, optimise and grow our website following its major redevelopment on the latest version of the Sitefinity CMS. This is a pivotal, highly collaborative role at the heart of a busy directorate that tells the ICR’s story and leads our fundraising. Key Responsibilities As our Website Lead, you will: Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements Work closely with internal partners to develop new pages, sections and features Lead a programme of ongoing content review and user training across the organisation Produce regular website analytics reports and deliver insight-driven recommendations Ensure consistent branding, accessibility and outstanding user experience Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer Plan and prioritise technical projects with our Digital Services (IT) team About You This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences. You’ll bring: Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus) A solid understanding of HTML and confidence working with developers and IT colleagues Experience overseeing the day-to-day running of a large website Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo Excellent organisational ability and the skills to manage multiple concurrent projects Strong written and verbal communication skills Experience managing or mentoring others (highly desirable) A proactive, collaborative approach to working across teams Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users What We Offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary and pension About the Development and Communications directorate The Development and Communications directorate tells the ICR’s story and focuses on income generation. The ICR is world-renowned for its outstanding cancer research – and it deserves communication to match. We believe that communicating effectively about the ICR's work can help us build on our successes – attracting donors and supporters, the best staff and students, commercial partners and collaborators. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please contact Eleanor Howard, Head of Strategic Marketing via email on [email protected].
Senior Digital Marketing Manager
We are looking for an experienced and strategic Senior Digital Marketing Manager to lead, as maternity cover, digital marketing activity across the directorate and help drive fundraising growth, brand awareness and supporter engagement. You will shape and deliver our digital marketing strategy, using insight, creativity and analytical rigour to ensure our website, donation platform, email marketing and digital campaigns support the ICR’s fundraising and brand objectives effectively. This is a key leadership role that manages two Digital Marketing Officers and oversees relationships with our external media agency. You will combine deep digital marketing expertise with excellent project management and a passion for impactful storytelling. Key Responsibilities Lead and deliver an annual programme of digital marketing and online supporter engagement to grow income and brand awareness. Act as the digital marketing expert for all fundraising teams, analysing data and proactively sharing insight. Manage paid media campaigns, email programmes, stewardship journeys and digital content planning. Agree and achieve KPIs for audience engagement, online giving and lead generation. Shape supporter journeys to maximise engagement, recruitment and fundraising participation. Manage the relationship with our digital media agency, from planning to evaluation. Optimise the ‘Support Us’ section of the website, leading SEO and AEO activity. Oversee and optimise our donation platform (goDonate), including testing and analytics. Manage a digital marketing budget of more than £300K. Provide digital marketing expertise across the ICR, including email and content support. Ensure strong brand consistency across all digital marketing and fundraising touchpoints. About You You will bring: Strong analytical and problem-solving skills, with experience using SEO, Google Ads, Google Analytics and evaluation tools. Expertise across the full digital marketing mix. Excellent leadership skills, including line management. Ability to build strong relationships internally and externally. Understanding of digital tech including HTML basics, tracking pixels and marketing tags. Excellent written communication and strong design sense. Highly organised, with the ability to manage multiple projects simultaneously. Genuine enthusiasm for the ICR’s mission. Proven track record managing digital campaigns from conception to delivery. Experience managing agencies. Experience using data and insight to optimise campaigns and maximise income. Experience in content generation, website management, paid media and social platforms. Experience with online giving platforms. What We Offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary and pension About the Development and Communications directorate The Development and Communications directorate tells the ICR’s story and focuses on income generation. The ICR is world-renowned for its outstanding cancer research – and it deserves communication to match. We believe that communicating effectively about the ICR's work can help us build on our successes – attracting donors and supporters, the best staff and students, commercial partners and collaborators. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please contact Talent Team on [email protected]
Oracle Fusion Cutover Manager
About the Role We are seeking an experienced Oracle Fusion Cutover Manager to join the Stratus programme at the ICR to lead all planning, coordination and execution of activities required to transition the ICR from legacy Finance, HR, Payroll, Procurement and Research Management systems into Stratus, ensuring a smooth, controlled and well‑governed go‑live. Key Responsibilities Develop and maintain the detailed cutover plan aligned to the overall Stratus plan on a page and deployment timeline. Liaise directly with the Enterprise Applications team to ensure the Digital Services BAU function is engaged at the right checkpoints; plan and manage the progressive wind down of non essential BAU activity during cutover, and coordinate a controlled handover into hyper-care and steady state support. Lead cutover governance meetings including readiness checkpoints, go/nogo meetings and daily stand ups. go meetings and daily Own and manage the end to end cutover strategy for Oracle Fusion Cloud implementations (FINANCE, HCM, and SCM) including Research Management and EPM. Develop and maintain detailed cutover plans, runbooks, checklists, and timelines across multiple environments (DEV, TEST, UAT, PROD) Validate that testing cycles (SIT, UAT, PPR) meet exit criteria relevant for cutover, as defined in Stratus test strategy documents. About You We are looking for an experienced Cutover Manager with ERP transformation project experience, ideally Oracle. You will have a strong understanding of ERP platforms as well as infrastructure and data migration. Evidenced experience of performing this role in multiple Oracle programmes Strong understanding of data migration cycles, environment management, testing phases and business readiness, as evidenced across Stratus documentation. Ability to run multiple workstreams manage high pressure go live windows. Experience within public sector, research, or higher education environments. 7+ years of experience in Oracle implementations, with strong focus on cutover and deployment management. Hands-on experience with Oracle Fusion Cloud Applications (ERP, HCM, SCM) Proven experience leading complex enterprise cutovers with multiple stakeholders What We Offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary and pension We encourage all applicants to access the job pack attached for more detailed information regarding this role. For any more information regarding the role, please contact [email protected].
Digital Services Senior Project Manager
About the role We are seeking an experienced Digital Services Senior Project Manager to join the team responsible for developing and delivering IT projects at the Institute of Cancer Research (ICR), one of the world’s leading cancer research organisations with sites in London and Sutton. In this role, you will manage projects end‑to‑end through their full lifecycle, coordinating both internal and external resources. Your expertise in Agile and Waterfall methodologies, along with hands‑on experience in testing and implementation, will be essential. You will be joining a small, professional team of Project Managers and will play a key role in helping the organisation meet its growing change and technology needs. You will also have the opportunity to introduce new approaches and improve project delivery practices across the team. As a Digital Services Senior Project Manager, you will lead and oversee multiple concurrent projects, ensuring they are delivered on time, within budget, and to ICR’s quality standards. You will be accountable for planning, execution, stakeholder communication, risk management, and successful handover. Key Requirements We are looking for a candidate who can demonstrate: Significant full lifecycle Project Management experience. A strong background delivering IT projects using structured methodologies. Proven leadership in both Agile and Waterfall environments, including experience leading internal teams and managing external suppliers. The ability to work collaboratively within a team and provide effective leadership. Excellent communication skills, with the ability to convey information clearly to technical and non‑technical stakeholders. A proactive approach to keeping projects on track and ensuring all relevant teams remain informed throughout delivery. Additional Information Due to the high volume of applications we typically receive, we may close this vacancy early once sufficient applications have been submitted. To avoid disappointment, we recommend submitting your application as soon as possible. About the Digital Services Directorate The Digital Services Directorate ensures that everyone at the ICR has access to the technology and tools they need to work effectively. This includes providing specialist IT support to the ICR’s research community and delivering technology solutions that underpin world‑leading cancer research. We strongly encourage applicants to review the full job pack for detailed information about the role.
Audit & Risk Committee Non-Executive (Cyber Security)
Summary of Role The ICR is seeking an exceptional non-executive who is a Cyber Security Expert to join its Audit and Risk Committee which provides assurance to the Board of Trustees on the adequacy and effectiveness of the ICR’s: Risk management, control environment and governance External Financial Audit and internal audit Value for Money The management and quality assurance of data Key Requirements The Audit & Risk Committee are looking for a non-executive: To assure the Board of Trustees about the adequacy and effectiveness of the ICR’s governance, risk management and control environment, including financial, operational, cyber, digital and data-related risks. Promote a culture where cyber resilience is understood as part of the charity’s overall governance and risk management Oversight of management’s cyber maturity roadmap and investment in cyber resilience and digital controls. Oversight of cyber and digital risks arising from third-party suppliers, research partners, and NHS interfaces. Assurance over the protection of sensitive research data, patient-related data and intellectual property. Assurance over technology, cyber and data controls through internal audit reviews, independent assessments or external benchmarking where appropriate. Ensure the organisation regularly identifies, assesses, and prioritises cyber risks and has adequate policies, controls, and frameworks in place Ensure the organisation has an up‑to‑date incident response plan, business continuity plan, and disaster recovery arrangements Department/Directorate Information Audit & Risk Committee is sub-Committee of the ICR's Board of Trustees, which is the ICR's governing body. The Board is responsible for ensuring the ICR pursues its charitable objects, complies with its constitution and relevant legislation and regulations, applies its resources exclusively to its objects, and enacts cancer research of the highest international standard. Further information on our Board can be found here.