Professional Services roles
We offer a variety of professional and administrative roles in areas such as facilities, fundraising, communication, IT, human resources, research services and education and library services.
Our professional services teams are tailored to meet the needs of a research organisation, and many of our employees in these teams have backgrounds in science, or experience of working with scientists and clinicians.
Our specialist finance team is experienced at dealing with research grants, and staff within our Business and Innovation Office have the expertise to negotiate complex collaborative agreements between the ICR and pharmaceutical and biotech companies.
Employee stories
Jess Barnes
Daisy Henesy
Andy Carr
Dr Becky Cook
Current vacancies
Pensions Manager
About the Role We are seeking a Pensions Manager to join our Human Resources Directorate, where you will deliver a high-quality, professional and customer-focused pensions service across the employee lifecycle. This role has a significant impact on the organisation by ensuring the effective administration and governance of all pension schemes, supporting our staff and Trustees, and enabling the ICR to recruit, retain and develop exceptional people. You will be responsible for ensuring that pension contributions and data are processed accurately, that scheme rules and deadlines are met, and that colleagues receive clear and timely guidance on a wide range of pension matters. Key Responsibilities Oversee the administration of all ICR pension schemes, ensuring accurate and timely contributions, reporting and financial records, while working closely with payroll and internal teams to maintain correct system configuration and resolve issues. Provide expert guidance on complex pension matters, including retirement, redundancy, ill-health and death-in-service, and prepare complex calculations, manage sensitive casework and deliver training on scheme changes and legislation. Act as Scheme Secretary for the closed ICR Pension Scheme, supporting Trustees, managing governance processes, coordinating meetings, maintaining scheme documentation and ensuring compliance with regulatory requirements. Lead and support the Pensions Officer and Pensions Contribution Officer through effective line management, promoting high performance, service improvement and professional development. About You We are seeking a proactive, detail-focused pensions professional with strong communication and stakeholder-management skills. You will have solid knowledge of pension law, experience with USS and/or NHS Pension Schemes, and a background working with both defined benefit and defined contribution arrangements. You will be confident managing complex pension cases, interpreting legislation and working effectively with scheme providers and advisers. You should be comfortable handling large data sets, using HR/Payroll systems and meeting tight deadlines, while building credibility through clear, authoritative guidance to staff, managers and Trustees. Strong interpersonal skills, accuracy, conflict-resolution ability and experience supervising others are essential. Professional qualifications such as PMI or CIPD membership, or a relevant degree, would be beneficial. What We Offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary and pension Department/Directorate Information The Human Resources Directorate provides the policies, systems and infrastructure that support the ICR’s talented and diverse workforce. The directorate is made up of HR Operations, Learning and Organisational Development, Pensions, and Reward, Information and Systems. Together, these teams ensure the organisation has the workforce capacity and capability to achieve its mission: to make the discoveries that defeat cancer. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please contact Mohammad Rehmman via email on [email protected]
Human Resources Adviser
We currently have an exciting opportunity for a self-motivated and experienced HR Adviser to join our HR Operations team for 6 months. Providing dedicated partnering with client departments, you’ll work closely with line managers to provide proactive and pragmatic advice and guidance on all aspects of people management, taking ownership of a busy employee relations caseload. You will also be responsible for supervising the work of our HR Administrative Team to ensure our monthly payroll input is submitted accurately and on time. You will work closely with other HR teams, including Recruitment, Systems and Information, and Learning and Organisational Development to ensure the provision of an effective, end to end HR service to Scientific and Professional Services teams across the ICR. Key Requirements You will have previous HR advisory experience, as well as a sound experience of managing employee relations cases end-to-end. You’ll need to be highly computer-literate, and have excellent attention to detail, with strong organisational and prioritisation skills to deliver effectively within a fast-paced environment. You will also have first-rate customer service skills to build and maintain collaborative relationships with colleagues across the organisation. Previous line management experience, and of managing small scale team restructures, including knowledge and understanding of TUPE processes would be a distinct advantage. Human Resources Directorate We know that talented, brilliant, passionate people lie at the heart of the ICR. That’s why we provide the policies, procedures, systems and people management infrastructure to recruit, retain, motivate and develop our people to achieve their full potential. We offer both operational and strategic support to teams across the ICR. We are organised across four main functions: HR Operations Learning and Organisational Development Pensions Reward, Information and Systems The ICR’s future success depends on recruiting the very best people with the very best skills and our HR strategy ensures that we have the organisational capacity and capability to deliver this. We encourage all applicants to access the job description pack attached for more detailed information regarding this role. For an informal discussion regarding the Sutton based role, please contact Karen Grieff via email on [email protected].