Professional Services roles
We offer a variety of professional and administrative roles in areas such as facilities, fundraising, communication, IT, human resources, research services and education and library services.
Our professional services teams are tailored to meet the needs of a research organisation, and many of our employees in these teams have backgrounds in science, or experience of working with scientists and clinicians.
Our specialist finance team is experienced at dealing with research grants, and staff within our Business and Innovation Office have the expertise to negotiate complex collaborative agreements between the ICR and pharmaceutical and biotech companies.
Employee stories
Jess Barnes
Daisy Henesy
Andy Carr
Dr Becky Cook
Current vacancies
Senior Infrastructure Engineer
Are you a seasoned Infrastructure Engineer looking for a new challenge? We're seeking a highly skilled and experienced professional to join our team. As a key member of our 3rd line support unit, you'll play a crucial role in supporting and administering our on-premises and cloud infrastructure. Key Requirements The successful candidate must have significant experience of working in a third line support environment with a variety of computerised systems as well as experience of working as an escalation point for other members of staff. The successful candidate for this position must have experience and expert knowledge supporting all the following: Azure | Azure Local Experience scripting in PowerShell | Terraform | Bicep Active Directory | Azure Entra ID Experience of using ITSM tooling. Knowledge on diagnosing complex problems. Microsoft Windows Please note, a flexible approach to location including a willingness to travel between sites as required as well as the ability to work occasionally outside the normal 0830-1730 Mon-Fri to meet the needs of ICR support. Department/Directorate Information One of the Digital Services teams, Infrastructure is critical to the institute. Responsible for the infrastructure supporting all staff to deliver the goal of defeating cancer. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please email [email protected]
Senior Category Manager (IT & Professional Services)
About the Role We are seeking a Senior Category Manager (IT and Professional Services) to join our Procurement Team and contribute to establishing a category approach with a focus on embedding sustainability through the procurement life cycle. . The successful candidate will play a key role in ensuring a suitable strategic approach, operational planning and delivery for the Laboratories Category. Collaborating with stakeholders to ensure compliant processes which emphasise sustainability, meet business needs, supports ICR strategy and deliver value for money. Key Responsibilities Carry out the required spend, stakeholder and supplier analysis Develop and implement detailed procurement pipeline plans Establish & maintain effective relationships with stakeholders, suppliers, technical staff and colleagues Oversee contract management and supplier relationship management Adopt and drive strategies to embed ICR Sustainable Discoveries goals into the entire procurement lifecycle Imbedding relevant ESG metrics and a collaborative approach to contract and supplier management to mitigate risk About You We are looking for an individual with excellent stakeholder management skills, an innovative and flexible attitude with an enthusiasm for process development and improvement. The role requires experience of developing and implementing a category approach What We Offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary and pension Department/Directorate Information The ICR Procurement Team is establishing a category approach with a focus on embedding sustainability through the procurement life cycle. The role holder will be responsible for ensuring a suitable strategic approach, operational planning and delivery for their Category. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please contact [email protected] (Head of Procurement).
Senior Category Manager (Labs)
About the Role We are seeking a Senior Category Manager (Laboratory) to join our Procurement Team and contribute to establishing a category approach with a focus on embedding sustainability through the procurement life cycle. . The successful candidate will play a key role in ensuring a suitable strategic approach, operational planning and delivery for the Laboratories Category. Collaborating with stakeholders to ensure compliant processes which emphasise sustainability, meet business needs, supports ICR strategy and deliver value for money Key Responsibilities Carry out the required spend, stakeholder and supplier analysis Develop and implement detailed procurement pipeline plans Establish & maintain effective relationships with stakeholders, suppliers, technical staff and colleagues Oversee contract management and supplier relationship management Adopt and drive strategies to embed ICR Sustainable Discoveries goals into the entire procurement lifecycle Imbedding relevant ESG metrics and a collaborative approach to contract and supplier management to mitigate risk About You We are looking for an individual with excellent stakeholder management skills, an innovative and flexible attitude with an enthusiasm for process development and improvement. The role requires experience of developing and implementing a category approach What We Offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary and pension Department/Directorate Information The ICR Procurement Team is establishing a category approach with a focus on embedding sustainability through the procurement life cycle. The role holder will be responsible for ensuring a suitable strategic approach, operational planning and delivery for their Category. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please contact [email protected] (Head of Procurement).
Digital Manager – Website Lead
About the Role We’re looking for a talented Digital Manager to take ownership of the ICR’s main website and lead its evolution. You will manage, optimise and grow our website following its major redevelopment on the latest version of the Sitefinity CMS. This is a pivotal, highly collaborative role at the heart of a busy directorate that tells the ICR’s story and leads our fundraising. Key Responsibilities As our Website Lead, you will: Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements Work closely with internal partners to develop new pages, sections and features Lead a programme of ongoing content review and user training across the organisation Produce regular website analytics reports and deliver insight-driven recommendations Ensure consistent branding, accessibility and outstanding user experience Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer Plan and prioritise technical projects with our Digital Services (IT) team About You This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences. You’ll bring: Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus) A solid understanding of HTML and confidence working with developers and IT colleagues Experience overseeing the day-to-day running of a large website Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo Excellent organisational ability and the skills to manage multiple concurrent projects Strong written and verbal communication skills Experience managing or mentoring others (highly desirable) A proactive, collaborative approach to working across teams Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users What We Offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary and pension About the Development and Communications directorate The Development and Communications directorate tells the ICR’s story and focuses on income generation. The ICR is world-renowned for its outstanding cancer research – and it deserves communication to match. We believe that communicating effectively about the ICR's work can help us build on our successes – attracting donors and supporters, the best staff and students, commercial partners and collaborators. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please contact Eleanor Howard, Head of Strategic Marketing via email on [email protected].
Senior Digital Marketing Manager
We are looking for an experienced and strategic Senior Digital Marketing Manager to lead, as maternity cover, digital marketing activity across the directorate and help drive fundraising growth, brand awareness and supporter engagement. You will shape and deliver our digital marketing strategy, using insight, creativity and analytical rigour to ensure our website, donation platform, email marketing and digital campaigns support the ICR’s fundraising and brand objectives effectively. This is a key leadership role that manages two Digital Marketing Officers and oversees relationships with our external media agency. You will combine deep digital marketing expertise with excellent project management and a passion for impactful storytelling. Key Responsibilities Lead and deliver an annual programme of digital marketing and online supporter engagement to grow income and brand awareness. Act as the digital marketing expert for all fundraising teams, analysing data and proactively sharing insight. Manage paid media campaigns, email programmes, stewardship journeys and digital content planning. Agree and achieve KPIs for audience engagement, online giving and lead generation. Shape supporter journeys to maximise engagement, recruitment and fundraising participation. Manage the relationship with our digital media agency, from planning to evaluation. Optimise the ‘Support Us’ section of the website, leading SEO and AEO activity. Oversee and optimise our donation platform (goDonate), including testing and analytics. Manage a digital marketing budget of more than £300K. Provide digital marketing expertise across the ICR, including email and content support. Ensure strong brand consistency across all digital marketing and fundraising touchpoints. About You You will bring: Strong analytical and problem-solving skills, with experience using SEO, Google Ads, Google Analytics and evaluation tools. Expertise across the full digital marketing mix. Excellent leadership skills, including line management. Ability to build strong relationships internally and externally. Understanding of digital tech including HTML basics, tracking pixels and marketing tags. Excellent written communication and strong design sense. Highly organised, with the ability to manage multiple projects simultaneously. Genuine enthusiasm for the ICR’s mission. Proven track record managing digital campaigns from conception to delivery. Experience managing agencies. Experience using data and insight to optimise campaigns and maximise income. Experience in content generation, website management, paid media and social platforms. Experience with online giving platforms. What We Offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary and pension About the Development and Communications directorate The Development and Communications directorate tells the ICR’s story and focuses on income generation. The ICR is world-renowned for its outstanding cancer research – and it deserves communication to match. We believe that communicating effectively about the ICR's work can help us build on our successes – attracting donors and supporters, the best staff and students, commercial partners and collaborators. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please contact Talent Team on [email protected]