Professional Services roles
We offer a variety of professional and administrative roles in areas such as facilities, fundraising, communication, IT, human resources, research services and education and library services.
Our professional services teams are tailored to meet the needs of a research organisation, and many of our employees in these teams have backgrounds in science, or experience of working with scientists and clinicians.
Our specialist finance team is experienced at dealing with research grants, and staff within our Business and Innovation Office have the expertise to negotiate complex collaborative agreements between the ICR and pharmaceutical and biotech companies.
Employee stories
Jess Barnes
Daisy Henesy
Andy Carr
Dr Becky Cook
Current vacancies
Human Resources Adviser
We currently have an exciting opportunity for a self-motivated and experienced HR Adviser to join our HR Operations team for 6 months. Providing dedicated partnering with client departments, you’ll work closely with line managers to provide proactive and pragmatic advice and guidance on all aspects of people management, taking ownership of a busy employee relations caseload. You will also be responsible for supervising the work of our HR Administrative Team to ensure our monthly payroll input is submitted accurately and on time. You will work closely with other HR teams, including Recruitment, Systems and Information, and Learning and Organisational Development to ensure the provision of an effective, end to end HR service to Scientific and Professional Services teams across the ICR. Key Requirements You will have previous HR advisory experience, as well as a sound experience of managing employee relations cases end-to-end. You’ll need to be highly computer-literate, and have excellent attention to detail, with strong organisational and prioritisation skills to deliver effectively within a fast-paced environment. You will also have first-rate customer service skills to build and maintain collaborative relationships with colleagues across the organisation. Previous line management experience, and of managing small scale team restructures, including knowledge and understanding of TUPE processes would be a distinct advantage. Human Resources Directorate We know that talented, brilliant, passionate people lie at the heart of the ICR. That’s why we provide the policies, procedures, systems and people management infrastructure to recruit, retain, motivate and develop our people to achieve their full potential. We offer both operational and strategic support to teams across the ICR. We are organised across four main functions: HR Operations Learning and Organisational Development Pensions Reward, Information and Systems The ICR’s future success depends on recruiting the very best people with the very best skills and our HR strategy ensures that we have the organisational capacity and capability to deliver this. We encourage all applicants to access the job description pack attached for more detailed information regarding this role. For an informal discussion regarding the Sutton based role, please contact Karen Grieff via email on [email protected].
Grants System - Test Analyst/Trainer
About the Role We are seeking a highly skilled and experienced Grants System Test Analyst / Trainer with a strong understanding of research management lifecycle with hands-on experience across pre-award and post-award research administration processes as well as a background of research management / research finance and ERP systems to join our QA/Test team. The successful candidate will be responsible for various aspects of testing activities including planning, designing, executing, documenting and reporting for research management (Grants System). You will design and deliver engaging training to the Grants System business end users, ensuring the quality and integrity of the Grants Solution implementation. Key Responsibilities Analyse business and functional requirements related to research management Grants Solution Work with business teams to create detailed test scenarios, test cases and test data Validate configuration (e.g., funder templates, routing rules, viability checks, costing policies) to ensure alignment with ICR pricing policy and funder requirements (e.g.,CRUK, UKRI, NIHR, Wellcome, EU/Horizon). Design and deliver engaging training through live sessions (in‑person and virtual) and hands‑on clinics Tailor training content for diverse audiences including Group leaders, researchers, divisional administrators, research services, research finance, and other professional services. Support UAT testers with defect logging and troubleshooting using defect management tool CloudTicketMate Work with the Stratus Test Manager to plan and coordinate SIT and UAT testing with SIP and third-parties Perform pre-UAT testing for Grantnow System, support all UAT preparation activities and post UAT activities Support the business teams in preparing manual test data for Grantsnow pre-UAT and UAT testing About You We are looking for an individual with the following skills and attributes: Familiarity with UK funder requirements and processes (e.g., UKRI, NIHR, CRUK, Wellcome, EU/Horizon) Participate in requirements to test traceability, test prioritisation, allocation, execution and evidence capturing Strong understanding of the research management lifecycle with hands‑on experience across pre‑award and/or post‑award research administration processes. Experience using research management platforms such as Worktribe, Grants Now, InfoEd, Unit4 (Agresso ARCP, PCB), Oracle, or similar tools. What We Offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary and pension Department/Directorate Information Stratus will implement a cloud- based Enterprise Resource Planning software- as- a - service (SaaS) solution, and support the organisation to adopt simple, standard and modern processes in our everyday operations. We encourage all applicants to access the job pack attached for more detailed information regarding this role. For an informal discussion regarding the role, please contact Adeyemi Hassan via email [email protected]